
Clinical staff outperform ChatGPT AI at emergency department triage, but AI shows promise as a support tool for urgent cases.
Key Details
- 1Study compared six doctors, 44 nurses, and ChatGPT 3.5 on triaging 110 clinical cases using the Manchester Triage System.
- 2Doctors achieved 70.6% accuracy, nurses 65.5%, and AI 50.4%; AI had lower sensitivity for urgent cases (58.3% vs. nurses 73.8%, doctors 83%).
- 3AI outperformed nurses in the most urgent triage category for accuracy (27.3% vs. 9.3%) and specificity (27.8% vs. 8.3%).
- 4AI tended to over-triage, assigning higher urgency more often than staff.
- 5Authors advocate for AI as an adjunct to, not replacement for, clinical judgement.
- 6Study limitations include small sample size, single center, and non-real-world AI setting.
Why It Matters

Source
EurekAlert
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